Shipping Policy
Last updated: February 20, 2025
Thank you for shopping with The Kids Master. We are committed to delivering your orders in a timely and efficient manner. Please read our shipping policy to understand how we process and deliver your orders.
Shipping Locations
- We currently ship across India.
Processing Time
- Orders are processed within 1-2 business days after receiving payment.
- Orders placed on weekends or holidays will be processed on the next business day.
- You will receive an email confirmation with tracking details once your order has been shipped.
Shipping Time & Delivery
- Standard Delivery: 5-7 business days (depending on location).
- Express Delivery: 2-4 business days (available in select locations with additional charges).
- Delivery times may vary based on shipping destination, courier delays, weather conditions, or unforeseen circumstances.
Order Tracking
- Once your order is shipped, you will receive a tracking number via email.
- You can track your order through our website: https://thekidsmaster.com/my-acount.
Undeliverable Packages
- If a package is undeliverable due to incorrect address, unavailability, or refusal, the order may be canceled, and the refund will be processed after deducting shipping charges.
- If the package is returned to us, we will contact you for re-shipment (additional shipping fees may apply).
Damaged or Missing Items
- If you receive a damaged item or your order is missing an item, please contact us within 48 hours of delivery.
- Email us at pratikmakvana96@gmail.com with order details and photos of the damaged item.
- We will investigate the issue and provide a resolution.
Changes to Shipping Address
- Address changes can only be made before the order is shipped. Once shipped, changes cannot be accommodated.
- To request an address change, email us immediately at pratikmakvana96@gmail.com.
Contact Us
If you have any questions about our Shipping Policy, feel free to reach out:
- By email: pratikmakvana96@gmail.com
- Through our website: https://thekidsmaster.com/contact-us/